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Ontdek hoe Collab uw bedrijfsuitdagingen omzet in waardevolle kansen door naadloze callcenter- en back-officeoplossingen te bieden.

Uitdagingen omzetten in kansen

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Professionele Back-Office Ondersteuning

Biedt dag en nacht hulp voor al uw klantvragen, met een vriendelijke en efficiënte aanpak.

24/7 Klantenservice Ondersteuning

Efficiënte verwerking van uw administratie, waardoor u zich kunt concentreren op uw kernactiviteiten.

Back-Office Administratie

Directe beschikbaarheid van technische experts om snelle oplossingen voor uw IT-uitdagingen te bieden.

Technische Ondersteuning Op Afroep

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<h2 style="white-space:pre-line">Uw Partner voor Innovatieve Klantoplossingen Collab</h2>
<p>Collab is gevestigd in Suriname en biedt geavanceerde callcenter- en back-office-oplossingen die zijn ontworpen om de efficiëntie en klanttevredenheid te verbeteren. Ons toegewijde team streeft naar het leveren van hoogwaardige diensten die aansluiten bij de unieke behoeften van uw bedrijf. Met een focus op mens, betrouwbaarheid en resultaten, helpt Collab bedrijven hun operationele doelen te bereiken en uitzonderlijke klantervaringen te creëren. Vertrouw op ons als uw partner voor strategische ondersteuning en groei.</p>

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Efficiënte Klantenservice Oplossingen

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<h3>Neem contact met ons op</h3> <p>Vul het formulier in voor vragen over onze callcenter- en backofficediensten in Suriname.</p>

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Collab

Welcome to Collaboration Communication N.V. (Collab)
Slogan: Passion for people. Power for results.

At Collaboration Communication N.V., operating under the brand name Collab, we believe in the power of collaboration. We’re more than just a call center—we’re your trusted partner for high-quality customer contact and back-office solutions. From our location in Paramaribo, Suriname, we deliver a unique combination of cost-efficiency, Dutch-speaking expertise, and personalized service.

Our slogan says it all: Passion for people. Power for results. We turn our passion for people and customer satisfaction into measurable results for your business.

Who We Are
Collab was founded to support Dutch businesses by delivering exceptional customer service and efficient business processes. Our experienced team consists of friendly and skilled professionals dedicated to providing your customers with the best possible experience.

We invest in our people because happy employees create happy customers. Our work environment is inspiring, supportive, and growth-oriented. Together, we create solutions tailored to your unique needs, driving your business forward.

Our Values
Our core values define who we are and how we operate:

Customer Focus: Your customers are at the center of everything we do. We listen, understand, and exceed expectations.
Collaboration: Your success is our success. Together, we create solutions that work.
Flexibility: We adapt to your specific needs with customized solutions.
Human Touch: We believe in the power of personal attention and empathy.
Quality: We always aim for excellence in everything we do.
Our Services
At Collab, we offer a wide range of services tailored to your business needs:

Customer Service (Inbound)
24/7 support via phone, email, chat, and social media.
Handling inquiries, complaints, and order processing.
First-contact resolution for maximum customer satisfaction.
Outbound Services
Lead generation and qualification.
Appointment setting for your sales team.
Customer surveys and feedback collection.
Back-Office Support
Data entry and management.
Order processing and tracking.
CRM updates and administrative tasks.
Omnichannel Support
Integrated communication across multiple channels.
Consistent experience via phone, email, chat, and social media.
Specialized Services
Multilingual support focusing on Dutch and English.
Customized solutions for unique business challenges.
Pilot programs to test our quality and earn your trust.
Our Location
Our office at Ringweg-Zuid 193 in Paramaribo offers a modern and comfortable workspace for our team. Facilities include:

24/7 security for a safe working environment.
High-speed fiber-optic internet connections.
Indoor and outdoor relaxation spaces.
Ample parking and transportation services.
A café with drinks and snacks.
Why Suriname?
Dutch-Speaking Expertise: Our team speaks fluent Dutch, ensuring seamless communication.
Cost-Efficiency: We deliver European-level quality at a fraction of the cost.
Cultural Alignment: With strong cultural and historical ties to the Netherlands, we understand your customers.
Time Zone Advantage: Efficient collaboration with overlapping work hours.
Contact Us
Collaboration Communication N.V. (Collab) is ready to take your business to the next level. Let’s work together for your success.

📍 Address: Ringweg-Zuid 193 (Ring Center Plaza), Paramaribo, Suriname
📞 Phone: [Insert phone number]
📧 Email: [Insert email address]
🌐 Website: [Insert website URL]

Passion for people. Power for results.